Merchant Dashboard

Privacy Policy


The privacy and security of your data is of paramount importance to all of us at e-Cash. Please read this Privacy Policy carefully before using our website, our Tools (collectively the "Site") or any of our services. If you have any questions or queries about the contents, please email us at

e-Cash, registered as e-Cash (Pty) Ltd. (“e-Cash”) provides an instant Electronic Funds Transfer (“EFT”) payment system (the “Payment System”) to consumers and businesses to perform simple, fast and secure transactions. The Payment System enables easy payment integration with existing merchant solutions, while providing the flexibility of performing secure digital payments in the continuously evolving mobile environment.

e-Cash is registered as a Systems Operator and a Third Party Payment Provider.

While the official website operated by e-Cash is (the “Website”), the Payment System is integrated on the various sites operated by our merchants (the “Merchant Websites”).

This Privacy Policy complies with and facilitates the obligations required from Act 96 – Section 4 disclose confidential information to others.

·        1.1 How we collect your personal information

We care about your privacy. As a responsible payment solutions service, secure processing of your personally identifiable information (“Personal Information”) and “special personal information” (as defined (Disclose confidential information to others) is of utmost importance to us. As such, we ensure that we collect, use, store and transfer (“process”) your Personal Information and special personal information (as the case may be) in keeping with laws and regulations that are aimed at protecting the integrity of your Personal Information and special personal information (as the case may be).

Our Privacy Policy will assist you in understanding the manner in which your personal Information and special personal information (as the case may be) is processed by us. So that you are fully aware of how and why we are using your Personal Information and special personal information (as the case may be).

·        1.2 Sharing your personal information with third parties

We may share personal information with third party providers so they can provide you with certain payment services through the Apps. We will require these third-party providers to take steps to ensure that your information is kept secure and used in accordance with this Privacy Policy. However, we shall not be liable for any unauthorized use of your personal information by a third-party provider.

This Privacy Policy only applies to personal information collected on the Apps. Although the Apps may provide links to websites of third parties, such as banks, this Privacy Policy does not apply to any other applications or website that you connect to from the Apps. We are not responsible for the content or practices of applications and websites operated by third parties that are linked to or from the Apps.

·        1.3 Marketing communications

We may send marketing information to you in relation to promotions that we run from time to time or service offerings we consider may be of interest to you.

Third party providers will not be permitted to market to you directly in connection with other services they offer. In the event that you receive any such marketing communication that you have not specifically requested you should let us know immediately.

The transmission of information via the Internet is not completely secure. We will do our best to protect your personal information while it is in our possession, however, we cannot guarantee the security of your data transmitted online or over the Apps.

We recognize industry standards and employ security safeguards to protect personally identifiable information from unauthorized access and misuse. All information you provide to us is stored on secure servers. Any payment transactions will be protected and safeguarded by encryption.

·        1.4 Disclosure of your information

We may disclose your personal information to third parties in the following circumstances:

o   In order to provide services available through the Apps;

o   Where those third parties assist us in supplying our services to you or perform certain functions on our behalf, including IT support services or professional services;

o   In the event of a sale, merger, liquidation, receivership or transfer of assets of e-Cash, to the prospective buyer of the business and their professional advisers

o   If required to do so by law, a court order or by a regulatory authority of competent jurisdiction or if we believe that such disclosure is necessary, to protect, defend or enforce our rights. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Please note that in order to cooperate with governmental requests, summons or court orders, or to protect other users or our systems, we reserve the right to disclose any information we consider necessary or appropriate, including your user profile information (i.e. name, email address, etc.), usage history, and content submitted to the Apps.

·        1.5 Changes to this Privacy Policy

Any changes we may make to this Privacy Policy in the future will be posted on the Apps and, where Appropriate, notified to you. By continuing to use the Apps you will be deemed to accept the changes to this Privacy Policy.

·        1.6 Contact

Questions, comments and requests regarding our Privacy Policy are welcomed and can be sent to us at the following address: