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Terms & Conditions


Terms and Conditions of Use


Company: e-Cash, registered as e-Cash (Pty) provides an instant Electronic Funds Transfer (“EFT”) payment system (the “Payment System”) to consumers and businesses to perform simple, fast and secure transactions. The Payment System enables easy payment integration with existing merchant solutions, while providing the flexibility of performing secure digital payments in the continuously evolving mobile environment.

Website: www.ecash-pay.com


Applications: e-Cash (User-Merchant) applications on any device


Client: The Company’s customer subscribed to the company's electronic service


·        Electronic service:

The company grants the customer exclusively for the purposes of his own work or for his personal matters the right to access through the use of the communication network, the Internet and the mobile, as this service will enable the customer to take advantage of the features provided by the company through the company’s website and applications at the company’s absolute discretion, in accordance with the terms, conditions and rules in force by the company

·        Providing the service:

The company has the right at any time to change the content of the site, the applications of e-Cash and the services referred to, as well as the special terms and conditions, bearing in mind that the company will publish these modifications on the official website on the Internet, and therefore the customer’s continuation to carry out the electronic services available through it after any modification is considered acceptance by the customer on the Those amendments and the company has the right to refuse, cancel, suspend or limit the right of the customer to use the electronic service in whole or in part at any time at its discretion. The company is not obligated to state the reason for this when it is due to doubts that the company may be aware of a breach or hacking of the service or the password.

·        Client's obligations:

o   Obtaining and maintaining the equipment and drivers required to enter the website or applications in order to use the electronic services, not to bear any software or applications that contradicts it, and the customer must perform the periodic updates and maintenance of his device and use security programs for combating money laundering and terrorist financing such as anti-virus.

o   Reading the information and adhere to the recommendations and warnings on the site and the applications regarding ensuring the protection of the use of the e-payments services and constantly reviewing the company.

o   Maintaining the User name and password in a safe place, not disclosing them to others, maintaining their confidentiality, and taking all necessary measures to prevent their loss - and not allowing others to use this confidential information in order to enter the site or applications and carry out operations in the name of the customer.

o   Notify the company in writing or on the approved phone number as soon as the login name and password are lost or stolen. The customer must provide a written confirmation within the next working day, otherwise the company may reactivate the service at the end of this period.

o   Not to engage in activities that breach laws or regulations and are inconsistent with the terms of this Agreement.

o   Avoid conducting electronic operations through public devices used by others, and not leaving your computer or cell phone without supervision or care, or leaving the electronic service pages open.

o   Compensating the company for any loss resulting from the customer’s behavior as a result of the customer’s failure to abide by the instructions stipulated in this company and those that publish the company’s official website on the Internet from time to time.

o   The customer acknowledges and agrees that his signature on the applications for subscription to the electronic service to enter the site and / or the applications and use the login name and password in order to take advantage of the advantages offered through it. He agrees that he is responsible for the correctness and accuracy of the information and instructions that are passed through the site and the applications.

·        Company commitments:

o   Providing the website and applications on the Internet with specifications consistent with internationally approved standards in this field.

o   Ensure the integrity and confidentiality of customers’ instructions and transactions to the extent possible, and with the exception of what these conditions stipulate otherwise.

o   Implementing the customer’s instructions received by the company through the website and/or the applications in accordance with the procedures and principles followed, while retaining the right of the company and without any liability whatsoever to refuse to implement any instructions to the customer, and the company must inform the customer of the operations. Rejected and the reason for rejection.

o   The customer acknowledges and agrees that the company does not have to check the validity of the document or the validity of any person informing the company of the instructions on behalf of the customer through the website and/or the applications, so the customer agrees that the use of (user name) and (password) is a signature.

o   The customer is subject to instructions and absolute, irrevocable and irrevocable acceptance, and also agrees that the instructions he issues through the website and/or the applications (including, for example, the disclosure of transfers, tracking transfers, extracting reports, amending, canceling ... etc.) are received by the company By using (user name) and (password) it will be considered as binding and final written consent by him.

 

·        Transfer information:

The customer acknowledges that the information that is transmitted over the Internet is subject to interception, tampering, monitoring and penetration. Therefore, the customer is aware of the risks associated with this, and agrees to bear the risks of transmitting and transmitting such information over the network. Despite any conditions to the contrary, the customer agrees to The company will not be responsible for any losses or damages of any kind and nature that arise as a result of the transmission of that information or as a result of any of the risks mentioned, with compliance with the prevailing commercial laws and customs, all information provided to the company and delivered through the site and / or applications on The network is considered the property of the company and the company will be authorized to use this information for any purposes, ideas, concepts or methods.

·        Limitation of Responsibility:

o   The company is not responsible (except in the event of failure to take the necessary care) for any action taken or for delay or failure to take any action, to the extent that taking such action, delay or failure is caused by reasons beyond its control. The company is not responsible for any damages resulting from mechanical or electronic failure, interruption of communications for its services, or any emergency situations such as power outages, closing days, natural disasters, security accidents, government emergency measures, or any virus that enters the device.

o   The company is not responsible under any circumstance for any damages, including for example direct, indirect, incidental, special or punitive damages resulting from the use or inability to use the site and/or the applications or any part of it if the company has taken precautions in case of emergency.

o   The client exempts the company from all responsibility for any mistake is not responsible for losses and damages resulting from that and for the disclosure of information (user name) and (password) of the client in a way that leads to access to the site and/or applications without his permission, or as a result of failure to report the theft of the above information, or leaving his computer or cell phone unattended while using the features and services, or failing to notify the Company if he suspects that his computer has been hacked in any way.

o   The customer acknowledges and agrees that he is fully responsible for using (the user name) and (password) and maintaining them and not losing them and not allowing anyone else to use them, and therefore he bears full responsibility towards the company and third parties for all damages and losses resulting from leakage, loss or use Or misuse of (user name) and (password), and the client thus undertakes to indemnify the company and third parties for any losses or damages arising as a result of that.

o   Confirmation that as soon as the customer subscribes to the services and features via the mobile phone or enters them via the Internet on the website and/or the applications, he accepts and agrees to the terms and conditions of these services, an absolute and irrevocable agreement.

·        Risk of losses:

Any disruption of the system may lead to the customer losing information, i.e. entering it through the site and/or applications, and the system may stop and then return to work without the customer noticing that, so the customer must check any transaction that he requested or was in the process of requesting or that was prepared and requested directly before stopping the system by means other than those available through the website and/or applications, in order to ensure the accuracy and validity of the held transaction.

·        Compensations:

The customer acknowledges and agrees that he is fully responsible for his actions and actions while using the services and benefits and is obligated to indemnify the company, its employees, managers and agents for any losses, damages or expenses of any kind (including attorneys’ fees) that may arise from claims submitted by third methods or otherwise. That, as a result of his use of the above service or his violation of these conditions or the rights of any third party.

·        Transaction registration:

The company has the right to record in its computers, systems or records all transactions that take place through the site and/or applications in order to ensure the accurate implementation of the instructions issued by the customer, and these recordings are considered as a final confirmation of all transactions made by the customer through the site and/or applications and acknowledges the validity of The company’s records and registers, which are conclusive evidence of the commitments owed by him arising from his dealings with the company.

·        Copyrights:

The copyright and all other intellectual property contained in the site and applications, including but not limited to (all designs, text, audio recordings and images) are owned by the company unless there is an express provision to the contrary and accordingly it is not permissible to reproduce, broadcast or published, used, broadcast, stored, adapted, distributed, displayed, licensed, modified, communicated or used in any way in whole or in part in any way without the prior written consent of e-Cash Limited Liability

·        Disclosure of information to any third party:

We will not sell, trade, rent or disclose any information for the benefit of any third party outside this site, or its affiliate sites. The information will only be disclosed if ordered to do so by any judicial or regulatory authority

·        Ending the subscription to the company's electronic services:

The customer has the right to terminate his subscription to the company's electronic services on the website and/or applications by writing to the company. The company reserves the right to terminate the services provided to the customer without notice if the customer does not use those services for any continuous period of more than one year or for other periods determined by the company at its own discretion. The site and the applications do not withdraw any information from the mobile phone, and the password and user name are entered in a confidential manner.

·        Reliability:

Your concerns and concern about the confidentiality and privacy of data is a matter of utmost importance to us. We hope that this will be achieved through this policy